85 Great Portland Street, London, England, W1W 7LT
(+44) 020 8938 3980
MISSIONTransform Your Business with Improvementors: A Consulting Team That's Different, Global, and Collaborative
We deliver the insights, techniques and skills transfer that ensures a sustainable step-change in improvement possible.
Improvementors are a consulting team designed to be different, with a global mindset and a collaborative culture developed to future-proof our approach and outputs.
We strive to build long-lasting partnerships with our clients and serve as trusted partners throughout their journey toward continuous improvement and transformation. Our team of Continuous Improvement and transformation professionals, project and programme managers, business analysts, and customer experience has unrivalled experience mixed with innovative positivity, which positions us to deliver customised solutions that resolve clients’ most significant performance challenges leaving a lasting legacy of performance improvement.
We are in a position to work with our clients holistically, always considering the bigger picture and offering complete solutions to issues and challenges.
Areas Of Expertise
"The Improvementors team integrated as part of our team and seemed to take on the challenge immediately. They gave us the external perspective and knowledge we needed. In just three months Improvementors delivered more than we had in the past two years and have empowered the team to continue the change, with exceptional tools"
James GarnetyCOO of Conduit Recruitment
Transform Your Customer Experience with Our Customer Journey Mapping Consultancy
Gain Insights:
Customer Journey Mapping helps you gain a deep understanding of your customers' needs, expectations, and behaviors by mapping out their end-to-end experiences.
Identify Opportunities:
By identifying the touchpoints and channels that matter most to your customers, you can optimize your processes, products, services, and channels to deliver seamless and personalized experiences.
Foster Loyalty:
By delivering exceptional experiences across all touchpoints, you can differentiate your brand and foster customer loyalty and advocacy, leading to repeat business and positive word-of-mouth.
Measure Impact:
By establishing metrics and feedback loops, you can monitor and measure the impact of your customer experience initiatives, and continuously improve your performance and ROI.
ISO 9001:2015
Improvementors is happy to be certified to ISO 9001:2015. By achieving this, it is acknowledged that as a business, we operate an effective quality management system with a focus on customers, leadership, delivery on time and in accordance with specification. Additionally, it shows that we are dedicated about enhancing consistency and ongoing improvement.
FIOEE
Our C.E.O holds a Fellowship with the Institute of Enterprise and Entrepreneurs, reflecting on his committment to promoting and sharing the highest standards, developing others and improving himself.
CLIMATE COMMITTMENTSustainable Working
We place a high priority on preserving the environment for future generations to enjoy. We prioritise sustainability in each area of our approach including:
- Hybrid working with Carbon Footprint initiative for home working such as:
- Completely paperless operation
- Low-energy light bulbs for all offices
- Equipping Offices with recycling and composting facilities
- All offices on Renewables Energy supplies
- Carbon Zero Web Hosting by InstaHost
- Energy-efficient office equipment, supported by Carbon Offsetting
