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Recent C.I. Posts
The UK Business Guide to Personalisation at Scale: Strategies for Success
The UK Business Guide to Personalisation at Scale: Strategies for Success
In the dynamic environment of today’s business landscape, the notion of a “one-size-fits-all” approach to customer engagement is as archaic as a penny-farthing bicycle. The modern UK consumer, discerning and digitally savvy, demands a level of personalisation that reflects their unique needs, preferences, and aspirations. This is where personalisation at scale takes centre stage, evolving...
Six Sigma vs Lean Six Sigma: A Technical Comparison for Process Improvement
Six Sigma vs Lean Six Sigma: A Technical Comparison for Process Improvement
As organisations strive for operational excellence and increased profitability, two powerful methodologies have emerged as go-to strategies: Six Sigma and Lean Six Sigma. Whilst both aim to optimise processes and drive continuous improvement, they differ in their approach and technical application. In this blog post, we’ll delve into the technical aspects of Six Sigma and...
Recent Change Management Posts
How 5WH2 Can Revolutionise Your Business Strategy
How 5WH2 Can Revolutionise Your Business Strategy
Understanding the intricate tapestry of business strategy and decision-making can be daunting. However, with the right tools, clarity emerges from the chaos. One such tool, the 5WH2 framework, provides a systematic approach to inquiry that has stood the test of time. In this introduction, we’ll explore the genesis and progression of 5WH2 and delve into...
Leading Organisational Transformation: A Guide to Kotter’s 8-Step Change Management Model
Leading Organisational Transformation: A Guide to Kotter’s 8-Step Change Management Model
Change can be a daunting prospect, especially within an organisation where it can upset the status quo and potentially cause conflict. However, change is essential for growth and progress. To manage change effectively, a structured approach is needed. This is where Kotter’s 8 Step Change Model comes into play. This model offers a systematic roadmap...